MARGARITA
Business Operations Consultant & Fractional COO
Résumé
WORK
> Business Operations Consultant & Fractional COO | Self-Employed | 2023–Present
I work with founders and growing businesses to design and implement the operational infrastructure that lets them scale. Engagements range from targeted project work—building a specific system or fixing a specific bottleneck—to retained operational leadership as a Fractional COO.Selected work includes restructuring client onboarding systems that had been managed manually via spreadsheets, implementing project and task management infrastructure for multi-stream businesses, and working with founders to simplify overly complex product and service offerings to improve profitability and focus.
> Founder & Operator | Organized by Margarita | 2023-2024
Built and operated a professional organizing business from the ground up with a £500 startup investment. Designed all operational systems independently—including client onboarding automation via HoneyBook, contracts, SOPs, booking systems, and financial processes. Reached £8,000 in revenue within 8 months by focusing on high-value clients and removing low-margin work. This engagement is the foundation of everything I now offer clients.
EDUCATION
> BA in Liberal Arts
Sarah Lawrence College
> Operations Management Professional Certificate by Jack Welch Management Institute
LinkedIn Learning
Services & Investment
Operations
Setup
Investment £2,750*
Fixed deliverableIncludes:
✦ Custom Notion project management database built on proven template
✦ Operational checklists per category (legal, finance, website, automations, tools etc)
✦ Task management setup
✦ 1-2 basic SOP templates
✦ Training session
✦ Handover for independent useIdeal for: Early stage founders or those starting fresh who want structure built in from the start.
Fractional
COO
Investment from £6,500*
6-month minimum contract | Leadership-level engagementIncludes:
✦ Strategic operational leadership—outcomes owned
✦ System building, tool implementation and change management
✦ Team management and oversight
✦ Cross-team coordination and training
✦ 90-day roadmap in month one**
✦ KPI tracking and reporting
✦ Monthly sync meeting and weekly or fortnightly email updatesIdeal for: Founders who want to step back from daily ops and need a trusted strategic leader to step in
1:1
Consultation
Investment £200/hour*Includes:
✦ Pre-session review of your intake form
✦ 60 or 90 minute focused operational session
✦ One specific challenge or question addressed in depth
✦ Recommendations and next steps discussed live
✦ Post-session summary delivered via email✦ Booking is confirmed on receipt of payment
✦ Suitable for current clients who need an additional session outside their packageIdeal for: Founders who need focused operational guidance on a specific challenge without committing to a retainer.
*All services are delivered remotely
**Timeline subject to onboarding communication, access setup, and audit completion.
Why Work With Me
> Expertise
A lot of people can manage your admin. Far fewer can look at your entire operation, identify what's actually broken, and build the infrastructure to fix it properly.
> Proven Experience
I've built my own business from the ground up. I know what it feels like to be the founder, the admin, the strategist, and the delivery person all at once—and I know what changes when the operations actually work. I don't offer theory. I offer systems I have tested, refined, and used.
> Your Business, Your Way
I adapt to your business, not the other way around. I work within your existing tools where possible and I never impose a one-size-fits-all approach. Every engagement starts with understanding what you actually need—not what a template says you should have.
> Quality Without Compromise
Quality isn't a bonus—it's the baseline. My methods are evergreen—dependable, efficient, and built to evolve with your business.
> Three Levels of Support
I work at three levels—Operations Setup, Operations Management, and Fractional COO—so wherever you are in your business, there is a level of support built for you.
> Full Commitment
When I commit to your business, I treat it with the same care and intention I bring to my own.
ABOUT ME
I'm Margarita—a Mexican-American creative, raised in California and currently based in the UK.I build operational systems that save founders time, money, and energy. From onboarding systems and financial processes to SOPs and workflow infrastructure—the businesses I work with move faster, run cleaner, and require less of their founder's time to keep functioning.I work with intention, keep things lean, and never compromise on quality. Every system I build is designed to grow with your business—efficient, reliable, and always improvable. Resulting in a service where clients feel seen, heard, and genuinely taken care of.I work with women entrepreneurs and founders doing meaningful work—particularly in wellness, education, and therapy. I'm selective about who I take on because the quality of the work matters more to me than the volume of clients I serve.I work remotely with clients in the UK and the US.With me, you can take a breath—I'll handle the rest.
BOOK A CALL TO WORK WITH ME
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CONTACT INFORMATION
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